This position is responsible for coordinating all clinical experiences for the Clinical Laboratory Science program  by assisting the program director and CLS faculty, and students in identifying clinical sites to successfully complete evidence-based learning opportunities.  Supports the mission and philosophy of the University and represents the University to clinical agencies, students, and the community through clinical scheduling and coorgination efforts.  Reports to the Clinical Laboratory Science Program Director.

Essential Duties and Responsibilities

1.    Develops and manages relationships with hospitals, commercial reference laboratories and other training sites for clinical laboratory students to complete clinical rotations and presents sites to CLS program director (and NAACLS) for approval. Clinical rotations also include phlebotomy rotations for CLS 101 as required.  Responsible for obtaining signatures and renewing and/or terminating contracts between DeVry University and clinical sites, based on alignment with clinical objectives.   Ensures all affiliate agreements meet National Accrediting Agency for Clinical Laboratory Science (NAACLS) requirements.

2.    Manages relationships with existing clinical agency partners to ensure student and clinical site satisfaction as well as successful clinical experiences for clinical laboratory students. Visits students at clinical sites on a regular basis (approximately every two weeks, as feasible).  Responsible for the identification and assessment of concerns related to clinical experiences; facilitates appropriate intervention with faculty and program coordinators.

3.    Coordinates and attends healthcare-related events such as annual clinical coordination meetings; creates and delivers presentations to key hospital leaders.

4.    Develops innovative partnerships with hospital educators and leadership to provide educational services and cultivates relationships to source potential full and part-time faculty.

5.    Works with other clinical lab programs in the area to ensure scheduling is optimal for local sites, i.e., to avoid overlap of students.  Maintains complete knowledge and understanding of DeVry University’s CLS curriculum and programs and clearly explains it to clinical partners.

6.    Participates in academic planning and scheduling for students by securing adequate clinical placement inventory for registration choices for students and faculty.  Ensures students meet academic requirements BEFORE placing them in clinical rotations, by coordinating with CLS Program Director and CLS faculty.

7.    Facilitates recruitment and selection of clinical preceptors utilized in assigned student clinical experiences with appropriate clinical laboratory science faculty; maintains updated NAACLS paperwork to reflect those preceptors and any changes as necessary.

8.    Plans and attends clinical coordination forums, pre-clinical summit events, career fairs, student forums, and conferences as appropriate to prepare and assess clinical program effectiveness.

9.    Completes work in a timely manner, including preparing, documenting, and tracking clinical assignments. Manages affiliate assessments of students, ensuring proper paperwork is completed and documented for students following completion of course.

10. Tracks and ensures all vaccination and health screening as well as background checks etc are completed by students BEFORE entering clinical agency sites.  Maintains records of this documentation for affiliate and NAACLS review, as necessary. .

11.  Is the main point of contact for clinical sites to contact for student scheduling questions, concerns, etc. 

12. Serves as role model for faculty, staff, and students in the areas of customer service, collaboration, communication, excellence, attendance, and general professionalism.

13. Utilizes relationship skills in situations requiring group problem solving, consensus building, and win-win negotiation.

14. Any other duties as may be assigned or required.

Qualifications

Candidate must be a highly motivated self-starter who can be a team player and desires to share creative solutions and best practices.  Requirements include problem-solving, critical thinking skills and the ability to balance multiple tasks simultaneously. 

Excellent organizational, interpersonal and communication skills are required, inside sales and/or sales support skills helpful.  Solid knowledge or experience of clinical laboratory educational programs and/or working knowledge highly desirable. Certifiaction as a clinical laboratory technician as well as working experience in the field is preferred.  Must be able to make presentations to healthcare leaders and educators and be comfortable developing relationships via phone and in person.

Attention to detail and mental concentration are necessary for accurately performing tasks;   Ability to tolerate frequent interruptions.

Education, Experience, Knowledge and Skills

Bachelor’s degree required or an equivalent combination of education and experience. Ideal candidate must have 3-5 years of successful demonstration of healthcare education and/or sales competencies.